Privacy Policy
Overview
Cloud 504 Technologies respects your privacy. We collect only the information needed to respond to service requests, schedule work, process orders, provide support, and manage customer accounts.
Information We Collect
We may collect information you provide through website forms, quote requests, service scheduling, checkout, email, phone calls, or support requests.
This may include your name, business name, email address, phone number, service address, billing details, project information, device information, order details, and messages you send to us.
How We Use Information
Cloud 504 Technologies uses customer information to:
Respond to questions and service requests
Prepare quotes and invoices
Schedule appointments
Process orders and payments
Deliver products and services
Provide technical support
Maintain customer records
Improve our website, services, and customer experience
Send service-related updates or follow-ups
We do not sell customer information.
Payments
Payments may be processed by third-party payment providers. Cloud 504 Technologies does not store full credit card numbers on our website unless a payment provider securely supports that feature.
Website Forms and Communications
Information submitted through contact forms, quote forms, service scheduling, checkout, email, or phone communication is used for Cloud 504 business purposes only.
Cookies and Analytics
Our website may use cookies, analytics tools, security tools, or similar technologies to help the website function, measure traffic, improve performance, prevent spam, and understand how visitors use the site.
You may adjust cookie settings in your browser.
Third-Party Services
We may use trusted third-party services for website hosting, email, scheduling, payments, shipping, analytics, security, customer management, or support.
These providers may process information only as needed to provide their services.
Information Sharing
We may share information when necessary to complete a service, process a payment, ship an order, comply with law, protect our business, prevent fraud, or work with trusted vendors supporting Cloud 504 operations.
We do not sell personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect customer information. No website, network, or storage system can be guaranteed completely secure.
Data Retention
We keep information as long as needed for business records, service history, warranty support, accounting, legal compliance, and customer support.
Your Choices
You may contact us to request updates, corrections, or deletion of certain information, subject to business, legal, accounting, security, and service record requirements.
Children’s Privacy
Our services are intended for adults, businesses, and property owners. We do not knowingly collect personal information from children.
Contact Us
For privacy questions, contact Cloud 504 Technologies.
Email: support@cloud504.com
Phone: 1-888-233-7188
Address: 817 S Mill St #109D, Lewisville, TX 75057