Privacy Policy – Cloud 504 Technologies

Who We Are

Cloud 504 Technologies
Website: https://www.cloud504.com

What Personal Data We Collect and Why

Cloud 504 collects personal data only when necessary to provide services, respond to inquiries, schedule service, or comply with legal requirements.

Information You Provide Voluntarily

We may collect:

Name
Email address
Phone number
Business name
Service location
Details related to service requests or quote submissions

This information is used solely to respond to requests, provide services, and communicate with you.

Contact Forms & Service Requests

When you submit a contact form, request a quote, or schedule service, we collect the information you provide to:

Respond to your inquiry
Schedule and manage services
Communicate service updates

Form submissions may be stored in our CRM or email systems for operational purposes. We do not sell or share this information for marketing by third parties.

Cookies

Our website uses cookies to improve usability and functionality.

Cookies may be used to:

Remember user preferences
Maintain session information
Support site performance and security

You may disable cookies through your browser settings, though some site features may not function correctly.

Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos, maps, or forms). Embedded content behaves as if you visited the originating website directly.

These third-party sites may collect data, use cookies, and track interactions according to their own privacy policies.

Analytics

We may use analytics tools to understand how visitors use our website. These tools collect anonymized data such as:

Pages visited
Time spent on pages
Device and browser type

This information helps us improve website performance and user experience.

Who We Share Your Data With

We do not sell your personal data.

Data may be shared only with:

Service providers necessary to operate our website or CRM systems
Payment processors when applicable
Legal or regulatory authorities if required by law

How Long We Retain Your Data

We retain personal data only as long as necessary for:

Providing services
Business operations
Legal, accounting, or security obligations

Service and billing records may be retained in accordance with applicable laws.

Your Rights Over Your Data

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of personal data where legally permitted

Requests may be subject to verification and legal retention requirements.

Where Your Data Is Sent

Form submissions and service requests may be processed through secure third-party platforms such as CRM or email service providers used by Cloud 504.

Spam detection and security tools may automatically review submissions to prevent abuse.

How We Protect Your Data

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, or misuse.

Data Breach Procedures

In the event of a data breach involving personal information, Cloud 504 will take appropriate steps to investigate, mitigate impact, and comply with applicable notification requirements.

Third-Party Data Sources

We may receive limited information from third-party services used to manage communications, scheduling, or analytics, strictly for operational purposes.