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Security

Why your security cameras go offline at night (and what to do)

Why your security cameras go offline at night (and what to do)

TL;DR

  • Night dropouts scream power/PoE budget + IR current draw + poor network design. Sometimes it’s just cheap cabling.
  • Quick wins: verify PoE budget, shorten/replace runs > 100m, lock VLANs/DHCP, and update NVR/firmware.

Symptoms

  • Several cameras die after sunset (IR turns on)
  • Random reboots; timestamps jump
  • NVR shows “disconnected” but pings work intermittently

Root causes

  • PoE under-supply when IR LEDs kick in
  • Long cable runs or poor terminations
  • Switch/NVR firmware bugs, spanning-tree flaps
  • Flat networks → broadcast storms, DHCP conflicts

5-minute triage

  • Check switch PoE stats: watts/port during day vs night
  • Swap one problem camera to nearby port/short patch
  • Force camera to day mode (if possible) to confirm IR draw is the trigger

Fixes today

  • Move high-draw cams to higher-budget PoE ports (or midspans)
  • Reterminate ends; replace suspect copper; keep ≤ 100m
  • Isolate cams/NVR on VLAN; reserve DHCP; lock NTP
  • Update camera + NVR firmware; disable unneeded services (UPnP)

When to upgrade

  • Use PoE+ / PoE++ switches sized for night draw
  • Spec starlight/low-lux sensors to reduce IR usage
  • Add UPS for switches and NVR

Checklist

  • PoE headroom ≥ 25% at night
  • All cams on dedicated VLAN; DHCP reservations
  • Runs ≤ 100m, certified Cat6
  • Firmware current; NTP consistent

Request a CCTV health check