Why your VoIP phones don’t ring (and how to stop missed calls) TL;DR Most “silent phone” issues = registration/NAT timeouts + bad SIP ALG + misrouted call flows (DND, schedules, ring groups). Quick wi...
Why your conference room audio sucks (echo, reverb, and quick wins) TL;DR It’s mostly room acoustics + mic placement + DSP settings. The mic isn’t bad—the physics are. Quick wins: table mics > ceiling in sm...
Badges everywhere, doors still propped open? Fix access control basics TL;DR Most failures are policy + placement + alerting issues. Hardware is fine—workflow isn’t. Quick wins: door prop alarms, anti-passback...
Why your security cameras go offline at night (and what to do) TL;DR Night dropouts scream power/PoE budget + IR current draw + poor network design. Sometimes it’s just cheap cabling. Quick wins: verify PoE bu...
New hire laptop isn’t ready day one? (fix endpoint onboarding for good) TL;DR Standardize builds, automate provisioning, and script access. Most pain is manual steps + ad-hoc images + license sprawl. Quick win...
Why your office Wi-Fi keeps dropping (and how to fix it) TL;DR Most “random disconnects” = congestion + interference + weak design/config. Quick wins: push clients to 5 GHz, keep 2.4 GHz on 1/6/11 @ ...
Do IP Cameras Slow Your Network? (How to test and fix it) TL;DR Yes—often. Wi-Fi cams can hog 2.4 GHz airtime; wired/Wi-Fi cams can saturate upload bandwidth when cloud recording is on. Quick win...
Fix Echo in VoIP Calls with One Simple Setting TL;DR The fastest fix is to enable Acoustic Echo Cancellation (AEC) on the device/softphone/phone (or pick the audio device profile labeled “speakerphone...